Frequently Asked Questions

Financial Aid

• Financial Aid

Troubleshooting

• Issues Redeeming a Bookshelf Code
• Online Bookstore Support Tips and Troubleshooting assistance
• Return an Item for a Refund

How To

• Video: Course Access Opt out/in walkthrough
• Video: Total Access Opt out/in walkthrough
• Video: Flexible Access Opt Out/In walkthrough
• Video: 4 Ways to Access Course Materials
• By Opting in
• My Courses: How to Open Your eBooks and Courseware

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